Privacy Policy
This Privacy Policy explains how Simply Basically (referred to as "we," "us," "our," or the "Site") collects, uses, and shares your personal information when you visit our website, use our services, make a purchase from simplybasically.com, or otherwise engage with us (collectively, the "Services"). "You" and "your" refer to anyone using our Services, whether as a customer, visitor, or another individual whose data we collect as outlined here.
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
Updates to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, operational needs, or legal requirements. The latest version will be posted on the Site, with the "Last Updated" date revised accordingly.
How We Collect and Use Your Information
We collect personal information from various sources depending on how you interact with our Services. This information is used to communicate with you, provide and improve our Services, comply with legal obligations, and protect our rights and those of our users.
Types of Personal Information Collected
Directly Provided Information:
• Contact details: Name, address, phone number, and email
• Order details: Billing/shipping address, payment confirmation, and order history
• Account details: Username, password, and security questions
• Shopping activity: Items viewed, added to cart, or wishlisted
• Customer support interactions: Messages and inquiries submitted through our Services
Some features may require you to provide certain personal details. Choosing not to do so may limit your ability to access certain functionalities.
Automatically Collected Information (Cookies & Usage Data)
We use cookies and similar tracking technologies to gather data about your interactions with our Services, such as:
• Device and browser details
• Network connection information
• IP address and browsing behavior
You can manage your cookie preferences through your browser settings. However, disabling cookies may impact site functionality.
Third-Party Data Collection
We may receive information from third-party service providers, including:
• Shopify, which powers our Site
• Payment processors, for securely processing transactions
• Analytics and advertising partners, for marketing purposes
We handle third-party data in accordance with this Privacy Policy but are not responsible for the accuracy of such information or third-party privacy practices.
How We Use Your Information
• Providing Our Services: Processing payments, managing accounts, fulfilling orders, and facilitating returns
• Marketing & Advertising: Sending promotional communications via email, text, or mail, and displaying relevant ads
• Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent or malicious activities
• Customer Support: Addressing inquiries and enhancing our Services
Sharing of Personal Information
We may share your information in certain cases, including:
• With service providers for payment processing, order fulfillment, analytics, and customer support
• With business and marketing partners, including Shopify
• When required for legal compliance or protecting our rights
• In business transactions such as mergers or acquisitions
We do not sell or share sensitive personal information to infer characteristics about you.
User-Generated Content
If you submit reviews or other content on our Site, this information may be publicly accessible. We are not responsible for third-party use of public content.
Third-Party Websites & Links
Our Site may link to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect their personal information. If you believe a child has provided us with personal data, contact us to request its removal.
Security & Data Retention
While we implement security measures, no system is entirely foolproof. We recommend not sharing sensitive information via unsecured channels. Retention periods vary based on legal and operational needs.
Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, including:
• Accessing, correcting, or deleting your data
• Objecting to or restricting data processing
• Opting out of marketing communications
• Withdrawing consent when applicable
To exercise your rights, contact us using the details below. We may require identity verification before processing requests.
International Data Transfers
Your information may be transferred and stored outside your country, including in the U.S. We use standard contractual clauses or equivalent measures for international data transfers.
Contact Us
For questions about this Privacy Policy or to exercise your rights, email us at info@simplybasically.com.
