Your Questions, Answered.
Product & Ingredients
What’s in Simply Basically?
Our formula is a powerhouse blend of collagen, colostrum, vitamin C, hyaluronic acid, and biotin, designed to support radiant skin, strong hair, and overall wellness.
Where is Simply Basically made?
Simply Basically is manufactured in the USA using domestic and foreign materials in a GMP-certified facility to ensure the highest quality and safety standards.
Is Simply Basically third-party tested?
Yes! We third-party test for purity and quality, so you know exactly what you're getting—no surprises.
Is Simply Basically gluten-free?
Yes! It’s gluten-free, non-GMO, and keto-friendly with zero additives or artificial junk.
Does Simply Basically contain antibiotics or added hormones?
Nope. Antibiotic-free and hormone-free. We keep it clean.
How to Use Simply Basically
Can I mix Simply Basically into hot coffee or tea?
Yes! Our formula blends smoothly into hot and cold drinks—coffee, tea, smoothies, or even water.
Can I take Simply Basically while pregnant?
We always recommend checking with your doctor before adding any supplement during pregnancy.
Can I take Simply Basically while breastfeeding?
Consult with your healthcare provider before use, just to be safe.
Is Simply Basically safe for kids?
Our formula is designed for adults, but if you're considering it for your child, check with their pediatrician
Is Simply Basically lactose-free?
While colostrum naturally contains trace amounts of lactose, many people who are lactose-sensitive can still tolerate it.
Does Simply Basically contain casein?
Colostrum does contain some casein, so if you have a casein allergy, this may not be the right product for you.
Orders & Shipping
What countries do you ship to?
We currently ship within the U.S. and are working on expanding internationally!
How can I manage my subscription?
You can modify, pause, or cancel your subscription through your Simply Basically account dashboard.
Can I cancel my order?
If your order hasn’t shipped yet, contact info@simplybasically.com ASAP, and we’ll try to help.
How do I use my discount code?
Enter your discount code at checkout before completing your purchase.
How can I get free shipping?
We offer free shipping on orders over a certain amount—check our website for current promotions!
Help! I put in the wrong address—what do I do?
Email us at info@simplybasically.com ASAP with your order number, and we’ll do our best to fix it before it ships.
My tracking number hasn’t updated—what do I do?
Sometimes tracking takes a bit to update, especially after being transferred to USPS. If it’s been more than 5 days, contact us for help.
My package arrived damaged or opened—what should I do?
Snap a photo and email us at info@simplybasically.com, and we’ll make it right.
Other Questions
Do you have an affiliate program?
Yes! If you love Simply Basically and want to share it, check out our affiliate program on our website.
Can I wholesale Simply Basically?
Interested in wholesale? Shoot us an email at info@simplybasically.com to chat.
Do any retailers sell Simply Basically?
Right now, we’re only available online, but stay tuned for retail updates!
How do I contact customer service?
Email us at info@simplybasically.com, and we’ll get back to you as soon as possible.
